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Verified cleaners · Fair pricing · Results guaranteed
Every cleaner on our platform passes ABN verification, background screening, and insurance validation. All carry current public liability insurance and demonstrate thorough cleaning through trial jobs and reference checks. We review work quality standards before they join and monitor customer feedback for ongoing performance.
Get itemised quotes showing fixed prices for each cleaning type based on property size and scope. Pricing includes labour, cleaning products, and equipment. Extras like oven cleaning or carpet shampooing are itemized separately. Pricing is locked unless you approve changes. If cleaners discover additional work needed, they submit written variations. You approve before proceeding.
Bond cleaning follows comprehensive checklists aligned to what real estate agents inspect. Every room, appliance, fixture, and surface covered systematically. Cleaners understand common agent requirements—oven interiors spotless, grout cleaned, windows streak-free, carpets steam cleaned. Documentation provided shows checklist completion suitable for bond release approvals.
Uncomfortable with cleaning quality or on-site requests for additional fees? Contact us immediately. We'll pause the job and arrange another verified cleaner for assessment or re-clean. Payments aren't released until you approve cleanliness standards meet expectations.
If agents or landlords identify cleaning issues within 7 days, we organize a re-clean at no additional cost. Covers bond cleans, move-out cleans, and deep cleans where property inspections follow. Common re-clean needs include missed spots, grout needing extra attention, or windows with streaks. Fast turnaround protects your bond release deadline.
Bond cleans have firm deadlines—keys must be handed over on specific dates with property inspection-ready. Miss the deadline and you risk bond deductions or penalties. When you mark a bond clean as urgent with a key handover date, we prioritize routing to cleaners with availability matching your deadline and book firm arrival windows.
Real estate agents use detailed checklists during final inspections. Our bond cleaning covers every item agents inspect: oven interiors spotless, grout scrubbed clean, windows streak-free inside and out, carpets steam cleaned, walls wiped, cupboards emptied and cleaned, fixtures polished. Cleaners understand agent expectations preventing common bond deduction reasons.
If agents identify cleaning issues during final inspection, we organize immediate re-clean at no charge within the 7-day guarantee window. Common re-clean needs include missed spots in ovens, grout needing extra scrubbing, or windows with streaks. Fast re-clean turnaround protects your bond release timeline and prevents deductions.
Yes. All cleaners carry current public liability insurance covering accidental damage during cleaning. We verify insurance certificates before they join our platform and monitor renewals. Insurance protects your property and belongings during service.
Bond cleaning ranges from $200–$300 for studios, $350–$500 for 2-bedroom properties, $450–$650 for 3-bedroom, and $550–$800 for 4-bedroom homes. Pricing includes comprehensive cleaning, carpet steam cleaning, and oven deep cleaning. Additional services like wall washing or extra carpet rooms quoted separately.
Every room cleaned top to bottom: walls wiped, skirting boards, cupboards inside and out, fixtures polished, bathrooms sanitized, oven deep cleaned, carpets steam cleaned, windows washed inside and outside where accessible. Agent-approved checklist followed systematically. Documentation provided for bond release.
Our 7-day re-clean guarantee covers bond cleans. If agents identify cleaning issues during inspection, contact us immediately. We organize a re-clean focusing on the specific items at no additional cost. Fast turnaround protects your bond release timeline.
Yes. Cleaners arrive with all necessary products, equipment, and tools. Includes vacuum cleaners, mops, cloths, commercial-grade cleaning products, and carpet steam cleaners for bond cleans. You don't need to provide anything. Eco-friendly products available on request.
Depending on cleaner availability, same-day service possible for urgent needs. Mark booking as urgent and we'll show available slots. Bond cleans typically need advance booking to ensure thorough completion, but we accommodate deadline-critical situations where possible.
Regular cleaning takes 2–4 hours depending on property size. Bond cleans require 4–8 hours for thorough completion—studios 4 hours, 2-bed 5 hours, 3-bed 6 hours, 4-bed 7–8 hours. Deep cleans similar to bond cleaning timeframes. Cleaners provide estimated duration in quotes.
Absolutely. Regular cleaning available weekly, fortnightly, or monthly. Same cleaner assigned where possible for consistency and familiarity with your home and preferences. Flexible scheduling and easy rebooking through your account dashboard.
Yes. Cleaners can use eco-friendly, biodegradable, non-toxic cleaning products on request. Effective cleaning without harsh chemicals. Better for indoor air quality, children, pets, and the environment. Request eco-friendly products when booking or message cleaner before job day.
Not a problem. Arrange key access through lockbox, hide-a-key, or building concierge. Cleaners secure property after completion. Many customers prefer not being home during cleaning. Access arrangements coordinated during booking confirmation.